RETURN TERMS
At I AM ELVÏRA , we are committed to providing you with the best shopping experience. Here are our return policies:
- General Conditions:
Items must be unworn, unwashed, in original condition with tags and packaging.
Returns and exchanges must be made within 14 days of receipt.
- Back :
Contact us at the following email address iamelviraparis.sav@gmail.com, along with your order number. Send the item to the following address: I AM ELVÏRA 30, rue de la République, 89100 - SENS .
Return costs are your responsibility, except in the case of defective product or error on our part.
- Refunds and Exceptions:
Upon receipt of your package, we will issue a refund for the returned items, provided all conditions are met, within 7 to 14 days.
Sale, personalized or custom items are not eligible for refund.
For any questions regarding returns, contact our customer service at the following email address iamelviraparis.sav@gmail.com, specifying your order number for optimal management.